I have been fighting these dudes for months to just actually use the card on file for autopay. They will not do it and keep shutting off my internet so I have to call, give them my card info, AND THEN THEY DO THE SAME SHIT AGAIN! This has happened to me every month for like 6 months, and these fucking morons cannot get their shit together.
Yeah normally I wouldn’t fuss but I was getting 20 down and 5 up. I had to fight for 50/10 and it almost wasn’t worth it cuz it still kinda sucks.