He's been told he's the ideal human being for his entire life. He thinks that all his ideas are brilliant because he's the smartest human being alive.

I think he's terminally online enough that he thinks the website runs itself and can't imagine why a company like twitter would have a ton of employees. I mean as long as you have people keeping the servers fresh, who needs anything else? Since he's trying to make the company profitable and human resources are the most expensive resources every moderator has to go.