It's not even automation, it's offloading the job of reporting orders from cashiers to the customer! Now I punch in the thing that tells the people in the back to make my burger order, instead of a cashier punching it in and printing out an order-slip and handing it back there. Credit cards automated who counts the money in a transaction, but VISA doesn't get to use the 'automation' buzzword.
Self-Checkouts are especially annoying for this, you expect me to properly type in product codes for produce instead of having a cashier who knows the code for romaine lettuce off the top of their head! You didn't automate any labour away, you just rearranged who does it, made it take longer, and I don't even get a discount for doing a job you should hire someone else to do.
It's not even automation, it's offloading the job of reporting orders from cashiers to the customer! Now I punch in the thing that tells the people in the back to make my burger order, instead of a cashier punching it in and printing out an order-slip and handing it back there. Credit cards automated who counts the money in a transaction, but VISA doesn't get to use the 'automation' buzzword.
Self-Checkouts are especially annoying for this, you expect me to properly type in product codes for produce instead of having a cashier who knows the code for romaine lettuce off the top of their head! You didn't automate any labour away, you just rearranged who does it, made it take longer, and I don't even get a discount for doing a job you should hire someone else to do.
Great points. It's closer to shrinkflation than automation.
You can always give your self a five finger discount at self checkout.
Gotta remember to tip the cashier:putin-wink:
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