Last year, Ithaca, New York, became the first town in the country where every Starbucks worker was unionized. Now, by the end of the month, Starbucks will have forcibly shut down all three of its unionized Ithaca locations.
The company announced its intention to close Ithaca’s two remaining stores (in a town in which a large chunk of the population is caffeinated college students) on Friday. In a recent press release, the company said they “continue to open, close and evolve our stores as we assess, reposition and strengthen our store portfolio.” But given that all of Ithaca’s stores, all unionized, have been shut down within a year, the actions seem more than simply earnestly strategic.
Last June, Starbucks shut down a location near Cornell University, a handful of weeks after the location voted 19–1 to unionize. “The College Ave location may be the single most prime property in all of Upstate NY,” former Ithaca Mayor Svante Myrick wrote on Twitter. “Over 15,000 pedestrians cross it every day. There’s no way it isn’t profitable. This looks like union busting.”
Last week, emails were revealed to show that Starbucks higher-ups were actively concerned with bad press and the workers’ striking in the lead-up to their decision to shut down the campus location. Workers had complained of their hours being cut and stores being understaffed, seemingly in efforts to wear down the workers and consequently the stores themselves.
“The under-scheduling is genius on their part,” Stephanie Heslop, who worked at one of the two soon-to-be-closed locations, told Jacobin. “Customers and our pitiful paychecks punish us and Starbucks can claim that it’s about ‘business needs.’”
Such efforts to push out employees holds potential resonance, with another Starbucks store in Buffalo, New York—among the first locations to unionize—now filing to decertify from the union. Last April (the same month Ithaca’s campus location unionized), the Buffalo store voted 18–1 to unionize. Since then, it seems management has done whatever it could to turn back the clock.
“Almost every union leader at the store was fired or forced out because of the environment of intimidation and fear that Starbucks management created,” a spokesperson for Workers United told local TV outlet WGRZ. “In fact, the company is currently being prosecuted for the discriminatory treatment of workers at the Del-Chip store.”
It appears that if Starbucks can’t outright close locations down, it’s looking to simply wear out and replace the workers who unionized them. Such a notion is affirmed by the aforementioned emails, which reveal efforts from management to refuse time-off requests for student workers to go home for spring break and even double-schedule them, all in self-fulfilling anticipation of “expected turnover” for “10-14 partners in the next four weeks” (emphasis in the original email). That specific email was sent on March 4: four weeks before the store would hold its unionization vote.
With the closure of the college campus location, the two remaining locations in Ithaca logically would have only increased in foot traffic. Yet somehow, Starbucks purports that the closure of those two final locations—again, in a town whose population is significantly made up of students and faculty—is part of some ongoing detached-from-union-efforts business optimization scheme.
To be fair, Starbucks is not wholly dishonest in its logic of why it is forcibly closing stores. The closures are optimizing—just not for customer satisfaction, nor for basic worker protection and dignity, but simply for executive profits.
The revelations are not surprising. Just over a month ago, former Starbucks CEO Howard Schultz accidentally admitted that nonunion stores received better benefits than unionized stores, and he couldn’t even say “no” to the question of whether he has threatened workers for unionizing.
Hey I don’t want to be a pessimist it’s just hard to stay positive sometimes. I recognize and support the critical importance of what the unions are doing. I believe in the Unions.
I’m just lamenting the human cost of this and hoping it isn’t too late or too little. I’ve been fired before and fucked with by management for organizing and it really fucks with you psychologically.
I don’t doubt the necessity of Unions as a tactic, but it’s hard to look at the history of labor militancy in the U.S. and not wonder when the unions will get their legs swept out from under them. I try to be hopeful the victories may someday outweigh the losses. I admire the bravery of those struggling in retail Union organizing right now.
I personally feel the risks of getting fired and professionally ostracized are too great for me right now because of the obligations I have to people who rely on me. I feel no small amount of self loathing for the cowardice. I understand that may sound short sighted without knowing the specific circumstances of my life. I do what I can with what I have. I am finally approaching a point where I can reasonably kick in to strike funds without feeling the loss of every dollar I put in.
I guess a lot of what I’m thinking about too are the parallel tactics that may be necessary. I think it’s fair to say that the western left will require tactics that are specific to their material conditions, just as every struggle must be adapted to the specific conditions where the struggle is occurring. I am generally one to agree with the ML position but I often find myself admiring the diversity and creativity of anarchist resistance tactics. Especially in the face of climate apocalypse.
Something I wonder about is the utility/viability of a union for the unemployed/less able. Is there any precedent for such a thing? Is it even feasible without the specific conditions of a specific workplace to use as an axis of organizing? What leverage would such a union be able to wield? I feel confident saying a debt strike is badly needed and would be extremely powerful within the U.S. if such a thing could be organized. People have and continue to try but as a goal it feels very distant. Could a Union of the unemployed/less able advance a goal like that? If Covid is the mass disabling event that we are fearful it may be, then the less able will be a growth demographic.
I’m just musing because I feel absolutely powerless. I truly have no idea what is to be done. All power to the unions, solidarity. o7
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Organizing the unemployed has always been a major part of the communists in the US. Look up the history of unemployed councils specifically in the 1930s when cpusa was at it's strongest historically. Since about the 1880s-90s is when organizers realized the importance of organizing the unemployed especially since the labor organizing of the ~1870s saw immense capital state collaboration in crushing labor unions and creating masses of unemployed.
The current biggest issue is that the unemployment numbers in a lot of places are at historic lows because unemployment counts if you work a single hour in the past two weeks. Which means that every single person and family who is seeking out the bare minimum poverty wage to stay alive countsas employed, and the number of people in working poverty has never been higher in most places.
So while there aren't unfortunately literal roaming armies of unemployed masses to be able to organize to any significant effect, the jobs that most people have are starvation jobs that only keep you in the same position of precarity for decades until something breaks. The solution it seems a lot of leftists are working ATM is entering the unions and fighting for a better wage which is definitely needed but can succumb to the true monopoly power that enabled capital to crush labor at it's strongest. We are seeing a lot lot more union power in the past year and definitely will in the next few years to come so it'll be interesting to see how things continue to play out.