Working with the government is a horrible experience and it'll continue to be a horrible experience but it does at least seem like some of the burden is being reduced.

Jahan Johnson, 37, of Philadelphia, has received disability benefits since 2007 for ailments including bipolar disorder and post-traumatic stress disorder. She said the old version of the form, which she filled out last year to continue receiving her benefits, was a significant burden. “It’s the volume of paperwork; it’s the repetitive questions,” she said. She described the new form as “massively improved.”