I've heard they're switching to touchscreens bc physical buttons need to be custom built and manufactured for each vehicle but you can just slap an ots screen in there and do everything in software and just hope it doesn't crash much, so you can shave a few pennies off the cost of the vehicle. I hate it. Touchscreens are horrible outside a few select applications. When you combine them with a real keyboard they're acceptable but I'd still rather have some kind of mouse input with the touchscreen as an option.