I remember seeing something like this with a mental health crisis line replacing their workers with a chat bot, and then replacing the chat bot with lower paid workers when it obviously didn't work.
Yep! It's also being used to threaten writers during the ongoing strike and C-suites the world over are gushing about "replacing" their knowledge workers with a chatbot that just makes shit up at random and absolutely can't do the job.
AI as it exists has promise for increasing productivity per worker, but can't actually replace a human. It's just... not actually smart. It mimicks knowledge by reproducing patterns and using connections, but it can't actually learn and do the tasks humans need to do (yet).
Increasing productivity per worker can be used to justify layoffs, incidentally, though business-wise this is usually a stupid thing to do.
I remember seeing something like this with a mental health crisis line replacing their workers with a chat bot, and then replacing the chat bot with lower paid workers when it obviously didn't work.
Yep! It's also being used to threaten writers during the ongoing strike and C-suites the world over are gushing about "replacing" their knowledge workers with a chatbot that just makes shit up at random and absolutely can't do the job.
AI as it exists has promise for increasing productivity per worker, but can't actually replace a human. It's just... not actually smart. It mimicks knowledge by reproducing patterns and using connections, but it can't actually learn and do the tasks humans need to do (yet).
Increasing productivity per worker can be used to justify layoffs, incidentally, though business-wise this is usually a stupid thing to do.