One pet peeve that gets to me is something that's done on a lot of commuter railways and S-Bahns, the 10/20 minute schedule. The schedule looks like:
2:10
2:20
2:40
2:50
3:10
etc, when it should be like this:
2:10
2:25
2:40
2:55
3:10
This minimizes waiting and allows for frequent service every 15 minutes.
What are your pet peeves?
This is pretty close to the town I lived in for the last 10 years. The bus system was basically just a glorified school bus for the university. It could, if you planned well enough, usually get you on time if you were going to campus. If you wanted to go anywhere else in town, good fucking luck.
90% of the routes just went from a handful of apartment complexes to campus. If you wanted to go anywhere else besides campus (or even less convenient places on campus) it would require 2-3 busses and take 2-3 hours.