The uncomfortable truth is that most people don’t give a shit. For example, it’s absolutely shocking that the common paradigm for engineers at Google is to come in at 11am and leave at 4pm. In no world can you be working 5 hours a day and be giving a shit, and so the conclusion is that very little meaningful work gets done at Google. Maybe a bit of a hyperbole, but not far from the truth. That culture is broken.
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They say shit like this because capitalism can never approach the levels of innovation that are inherent with socialism. When you as an individual and a coherent society have a vested interest in making sure the people who are the best at and care the most for something are the ones doing that thing, they constantly strive to make improvements.
Shockingly, the way to get people who do a job to care about it is to incentivize them with direct gain through doing better. If you sell $400 of coffee in an hour and you take home $10 in wages, you have no incentive to make better coffee and sell $450 of coffee in an hour. Capitalism kills innovation because it separates the incentive of innovating from the people doing the labor. Capitalism kills passion because it separates the laborer from the ability to allocate their talents where they are most well suited.