I work on help desk, you stated the problem, i can fucking assume you want me to advise. Fucking christ.
Also i support "financial advisors" so their lives and jobs really do not matter.
I work on help desk, you stated the problem, i can fucking assume you want me to advise. Fucking christ.
Also i support "financial advisors" so their lives and jobs really do not matter.
every ticket i submit to the devs in jira gets responded with "user error" im starting to think they just dont want to fix this goddamn software
edit: im not the user im forwarding issues from users i do software support
me: "see the issue must be the software because it says they never did X because the column in the database that logs the last time X was done is NULL."
dev: "yeah that field is not reliable this was user error"
fffffffffffffffffffff
IF THE FIELD ISN'T RELIABLE ISN'T THAT AN ISSUE IN ITSELF?
Forreal. These seem less like bugs and more like fundamental issues in the requirements.