• FloridaBoi [he/him]
    ·
    9 days ago

    While the labels give retailers the ability to increase prices suddenly, Gallino doubts companies like Walmart will take advantage of the technology in that way.

    “To be honest, I don’t think that’s the underlying main driver of this,” Gallino said. “These are companies that tend to have a long-term relationship with their customers and I think the risk of frustrating them could be too risky, so I would be surprised if they try to do that.”

    • Slavoj_Zuckerberg [none/use name]
      ·
      edit-2
      9 days ago

      The world hasn't worked that way in a long-ass while. Maybe they're just old and out of touch?

      I remember several occasions where a store/restaurant mildly fucked up and refunded or at least gave me a gift card, but not since like 2014. Now the gloves are off. I had Walmart steal my groceries one time on an online pick up order when their system went down. It was a "fuck you not sorry. Also you're being really unreasonable for being upset about this" situation where I had no money in my bank account and nothing to show for it. They do not care anymore.