Yea In my experience dealing with a single local landlord is way easier. Yes they’re probably an asshole but it’s a simple clear line of communication and relationship

My last house would basically give me the run around on everything like “talk to the prop mgmt company —-> talk to the insurance company —-> well have to talk to the owner ——> owner says to have the prop mgmt company handle —-> and so on” it was impossible and infuriating dealing with that shit