Out of an 8 hour retail shift basically there is maybe 1 full hour spread through that time that is actually directed work.

So much of your day working in retail is just being told to do random meaningless bullshit or like all the job duties in an area are randomly put on one person's job role for no reason.

I once worked as manager of a Walmart deli/bakery and exactly none of my job role was explained to me, and I was constantly being yelled at by middle managers because apparently I had to do basically all tasks in both sections, none of which were explained to me. Turns out the previous manager died of Covid which is why the job was open, and nobody else in the store actually knew what they did so just everything that went wrong in the entire food half of the store became my fault.