They created literal slavemaster beings. Agates. Literally programmed to be the most awful thing imaginable. They created literal monsters. They had a program template designed specifically to be horrible.
"An Agate Terrifies"
And now that the Gem Wars are over, they have no place in the universe. Being literally created with an obsolete and horrible purpose.
I think that was a major missed opportunity to explore someone like an Agate learning how to heal from something like that. If that's even possible. The philosophical implications would be really cool.
At a certain point, Rebecca Sugar left and CN literally hired fanfic writers from tumblr to run the show.
This caused a lot of nuance to be lost and the show became a game of "look how nice my favorite character is, they can do no wrong, but this one? oh this one? irredeemable trash".
Sometimes fans can bring a show back, but in this case its like if you asked southpark fans to write new episodes and were suprised when it got even more racist and bigoted.
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Yeah I was following SU pretty closely back in the day and never heard anything remotely like that. Ian JQ left the show to work on OK KO but I thought Sugar was running it throughout