I was delivering pizzas last night, and a boomer placed an order at 9:55, five minutes before we closed. He lives on a busy highway with a 60mph speed limit, and he didn't have a mailbox with a clearly-labelled address. Because it was dark and there was still plenty of traffic, I passed his house 7 times before I decided to call him and tell him I couldn't locate him. His phone was turned off and went directly to voicemail, so I left him a message. I waited on a side street for 5 minutes, and when he didn't call back, I headed back to the store.
I told the manager and we refunded his order and started our closing duties. After an hour of sweeping, mopping, cleaning the kitchen, and doing dishes, I looked at my phone as we were walking out the door. I had 6 missed calls and 6 voicemails from the dude, the first of which came 40 minutes after I tried contacting him.
They each got angrier and angrier, and I couldn't help but crack up, lmao. They went like this:
Message #1 10:50: "My address is 5 or 6 houses past [a side street], on the left. I'm still waiting for you."
Message #2 10:51: "My address is [redacted], call me back!"
Message #3 10:52: "Call me back!!"
Message #4 10:55: "Getting impatient. What the fuck?? You guys don't call your customers back? I order from you guys all the time!"
Message #5 11:00: "Well [my name], I hope you enjoy the fucking pizza!"
Message #6 11:13: "Fucking hungry!"
The store's phones automatically shut off after close, so he couldn't reach us. I guess this is a lesson in not ordering right before a business closes, and also keep your phone turned on when you're expecting a delivery.
Oh, and I'm literally eating his leftover pizza right now as I post this :michael-laugh:
Comrades, I hereby apologize for in the past ordering close to closing from my favorite spot. I am letting myself be taken accountable.
We forgive you.
At my job at least, we can't start the closing process until the last order has been completed. If someone orders delivery ten minutes before we close, and they live 20 minutes away, that adds 40 minutes to how long it'll take us to leave work. It sucks ass when things are looking good and we might get out by 10:20, only to have someone ruin that by placing an order for delivery. Now we're getting out of here closer to 11:00, and that's less time I get to spend at home before I need to get to sleep.
That's insane what a difference one order makes. Fuck me, at least I tipped heavily. Thanks for educating me.