That is okay, you're not mean at all. And I rarely take things personally anyway.

My entry point for this whole issue was just completely different.

Because I have have wavy/curly blonde hair and deal with those same frizziness, damage, flat/dullness, fine/thin, issues.
That often means buying shampoo and conditioner that is marketed mostly for Black women.

And it is precisely women that want natural curly hair that talk about managing frizziness and the problems of hair damage due to straightening:
https://www.youtube.com/watch?v=RJ50_b5DjfE
https://www.youtube.com/watch?v=Hr3uq3Xgj9k
https://www.youtube.com/watch?v=W9NA_Tfa-Fk
https://www.youtube.com/watch?v=SQ0cxxztRIE
https://www.youtube.com/watch?v=llXd8bPDY4I
https://www.youtube.com/watch?v=hSbRr5pDtJY
https://www.youtube.com/watch?v=dZDTI_9krbg
https://www.youtube.com/watch?v=dOKIVG_BEDc
https://www.youtube.com/watch?v=VyKEcvihhDo
etc, etc, could easily find dozens if not hundreds more videos just like that.

Often they cut their hair short first, then switch to a natural curly hair method; because most repeatedly straightened hair is too chemically/heat damaged to be saved.

But that original image is not really even an advertisment, those were just screenshots from their mobile webpage.
So that list probably contained many more items, like:
"oily hair" , which is specifically a straight or short hair problem that often occurs along with acne.
"color-treated hair" which again cannot use normal shampoo or conditioner because it washes out the paint.
"dandruff hair", "hair extensions", "hair loss", "greying hair", or even "lice ridden hair" which is not a real category but still type of shampoo.

I found only one public curly hair group talking about Clicks, they are from South Africa, and especially took offense to "normal hair", but not much of anything else.
But those with "normal hair" can use basically any shampoo or conditioner without causing problems, that is practically how "normal hair" is defined.
It is only people with any other hair type that should avoid those products because they contain harsh cleansers, solvents, silicone, etc, that cause frizziness.

There are Black women with naturally straight hair too but they are relatively rare; if they used a picture like that many people would assume they were calling straightened hair 'normal' and become justifiably even more offended.

Those pictures really just represent the dominant demographic that buys those types of hair products.
They probably should have categorized their shampoo by hair types instead of hair problems; but who could really expect that to become a 'racism' issue?

The vast majority of Clicks employees (besides its top layers of management) are Black women too.
(see page 8: https://www.clicksgroup.co.za/assets/corporate-sustainability/2019/4-Clicks-SR-2019-Empowering-our-Employees.pdf)
It would not surprise me at all if those two responsible employees they suspended were also Black women, or just random people in management or marketing suspended only as a PR stunt.

That said, Clicks has done plenty more do deserve these protests against them:
https://www.iol.co.za/the-star/news/covid-19-employees-level-serious-allegations-against-clicks-stores-47072301

I just hope this forces their (majority White) upper management to change and become more representative of the actual workforce.
Instead of just hurting workers with additional lost pay during the pandemic.

The way it was all framed certainly looks racist, but... yeah... I have no idea what to finally make of this.

Although, conspiracy theory, maybe that was the whole intent.
What if she made those screenshots that way because Clicks is shit, and just wanted to burn them down.
I honestly would have huge respect it if that was what really happened here. 10/10 agitprop skills.

Oh well, I'm gonna go read that other thread where people disagree with me now. >_<