From what I've heard its not too bad, you can represent yourself and the process isn't too long but there can be several hearings, for patently illegal shit like post-dated cheques or on-demand inspections its fairly easy to get your lease modified. But a lot of people won't go through the effort and even if they do get the landlord to change the lease, the board can't punish them in anyway so they just stick it into the next lease.
Where its acutally useful is for evictions, since the Tenancy Act does a decent job limiting reasons for eviction and they will atleast makes sure the tenant has a hearing. But even then it can't protect you from the predatory nature of renting, the Board will happily terf you out in the middle of winter for non-payment but it will insist on having a hearing and issuing an official notice.
From what I've heard its not too bad, you can represent yourself and the process isn't too long but there can be several hearings, for patently illegal shit like post-dated cheques or on-demand inspections its fairly easy to get your lease modified. But a lot of people won't go through the effort and even if they do get the landlord to change the lease, the board can't punish them in anyway so they just stick it into the next lease.
Where its acutally useful is for evictions, since the Tenancy Act does a decent job limiting reasons for eviction and they will atleast makes sure the tenant has a hearing. But even then it can't protect you from the predatory nature of renting, the Board will happily terf you out in the middle of winter for non-payment but it will insist on having a hearing and issuing an official notice.