It turns out that accommodating spoiled aristocrats who order shit they don't need from halfway across the Earth on a whim has a cost, and let me tell you: that cost isn't coming out of the executives' salaries!
Every time you return something, you are adding data to a spreadsheet that returns the value of "fuck you."
there are places where you can buy a laptop, use it for 364 days, then return it for a refund.
Me buying an obscure textbook ebook on Amazon, stripping it of its DRM and requesting a refund