Oh, yeah, I have never gotten anywhere close to the supposed "symmetric gigabit" I'm supposed to be getting. I get like 300 Mbps down, and like 40 Mbps up. I've just given up on that. At least they finally gave me a modem that doesn't crash and reboot at least daily. I went through at least 30 identical units which have a fatal flaw in silicon before they finally gave me a working unit of a different model. Apparently this is just something everyone else in my area lives with, and either switches to the much slower and more expensive other option which is DSL, or just puts up with them charging $10 per month for a defective modem that they have to plug into a timer switch or unplug every night.