EVERY NIGHT, at the same damn time, I've been having packet loss for over a month now. I have had three separate technicians come out and change shit over the past two weeks, including running a dedicated line to my apartment and giving me a new router, but I am still having issues. This is happening over both ethernet and wifi, and I know it's not an issue with my hardware, but my isp says they've done everything they can.

My internet is fine during the daytime; this is happening from sundown to sunrise, so I had a theory that one of the street lights being on is messing with the wires through some short or interference or something, but my isp just refused to pursue anything further. It would probably be a city utilities issues too and I probably can't get the ball rolling on that one either.

And the frustrating part is that this isn't constant. It's just losing packets for about 1-3 seconds, long enough to fuck up a connection and boot me from games and shit. Download speeds and discord chat are fine though. So when they check my connection they see everything is fine. I had to have the fucking supervisor come to my apartment and show him the packet loss through my command prompt before they realized that something is wrong.

What the fuck can I do, is there something I'm missing??? I've been wanting to stream but anything that requires a constant connection gets fucked after dark. :angery:

    • BigMeatyBeefBoy [he/him,comrade/them]
      ·
      4 years ago

      Leasing only a modem through Wowway (Wow!) (East coast). Arris DG3450A, which I mainly use through ethernet. 500mbs (which I do get reliably) and they switched out my last modem with a 1gb modem (as they described it). I live in suburbish area and it's in a "historic" part of the city, so the infrastructure is aging. And to top it all off I live in the basement of an old-ass house retrofitted into three apartments. I now have a line directly to my unit from the utility poles though.

        • BigMeatyBeefBoy [he/him,comrade/them]
          ·
          4 years ago

          oh god what does that mean lol. The power will go out every now and then, but that is very very rare. The only thing that makes the power fluctuate daily is my window AC units, and to a lesser extent, my own pc (which only happens when I power it on after I wake up). As for my neighbors I have no clue, but they do have the same window units too. I haven't seen my power flicker when their units turn on. I do have my own breaker and from what me and my father have seen from the wiring, my power connection should be my own. Those are all-day things though.

            • BigMeatyBeefBoy [he/him,comrade/them]
              ·
              4 years ago

              I was wondering what that was, but it does seem like MoCA is disabled by default if that makes a difference. And yeah my paranoid ass has all my hardware on a surge protector. I'll have to look into getting my own modem, which I honestly should have done in the first place. I didn't feel like bothering with it at the time since it was my first time moving out on my own since college, but to be fair it took nine months to cause issues.

    • BigMeatyBeefBoy [he/him,comrade/them]
      ·
      4 years ago

      Ok this might be a little out there, but could the DHCP releasing every day cause an issue like this? I was looking around the modem some more and saw that the DHCP lease was set to renew every day and set it to release weekly instead, and so far I'm not having issues tonight. I had been wondering if something updating nightly might be messing with the connection and that was the closet thing I could think of.