My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
I don't know what it is, but I love talking on the phone. I'm more of an introverted person, so it might be because I'm not talking face to face, or because there's a set purpose for the conversation the whole time, but I'm one of the few (maybe only) people I know who actively love chatting on the phone. Sometimes I'll call my one friend, usually about something home improvement or maintenance related, and we'll chat for over an hour. I think since it's becoming more and more rare and less of a necessity also plays into why I enjoy it haha.
Phonecalls give me unbearable amounts of anxiety. It's better since I've been voice training, but I still don't like it - I think I'm perpetually terrified from being unable to see the other person's expression and body language (which is nonsense anyway, expression and body language aren't like secret mind reading codes that let you know someone's true intentions or something!)
I think I burnt myself out after being a middle schooler that would sneak the landlines phone in my room and spend literally 3 hours on the phone every night orsnk calling with friends lol. Now I dread phone calls and actively avoid them