"in the event of an water evacuation, customers should grab the life jacket under their seat"
just stop please I don't want to be defined solely by my consumption I just want to ride in some transportation. some shitty focus group probably discovered people report more 0.6% satisfaction because of it but it's wrong! customers wait in line at the register, but I've already bought the ticket and now I'm just sitting here!!! I'm a passenger goddamnit :rage-cry:
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I'd prefer it if doctors referred to their patients that way. I'm paying for those visits, so don't be "patienting" me, I pay for your service so I am a customer. Patients are the people you saw when you still cared about the Hippocratic oath, before you started doing harm to my mental wellbeing by charging ridiculous money to see you.
I had a summer job at an old people's home where the boss called the residents "customers", like bruh they live there.
Luv 2 have every single possible interaction turned into a commodity