They're hitting residential areas because that's where Azov have set up artillery, but they're not hitting civilian infrastructure like water treatment plants the way NATO did in Yugoslavia and Iraq.
“I know it’s hard … to swallow that the carnage and destruction could be much worse than it is,” says the [US intelligence] analyst. “But that’s what the facts show. This suggests to me, at least, that Putin is not intentionally attacking civilians, that perhaps he is mindful that he needs to limit damage in order to leave an out for negotiations.”
They're hitting residential areas because that's where Azov have set up artillery, but they're not hitting civilian infrastructure like water treatment plants the way NATO did in Yugoslavia and Iraq.
tbf, not as brutal as NATO is a pretty low bar. They are certainly hitting civilians and calling it collateral damage like the yankees
https://archive.ph/eV2VU