Like 95% of small business owners are actually terrible at business and only turn a profit through a combination of luck and underpaying their employees. They tend to be penny wise and pound foolish. Most people in general are awful at cost/benefit analysis and it becomes very apparent if you've ever worked for a small business. They also hate being told they are doing something wrong and will often dig their heels in when you mention something like "forcing your ice cream shop's employees to come in during a blizzard is going to result in a net loss for the day" or "making someone re-count a register over 10 cents is going to cost you a lot more than 10 cents".
The main issue is that every business needs someone to do the math on all of this stuff, but they themselves are too lazy and they are generally too cheap to pay someone to do that.
Like 95% of small business owners are actually terrible at business and only turn a profit through a combination of luck and underpaying their employees. They tend to be penny wise and pound foolish. Most people in general are awful at cost/benefit analysis and it becomes very apparent if you've ever worked for a small business. They also hate being told they are doing something wrong and will often dig their heels in when you mention something like "forcing your ice cream shop's employees to come in during a blizzard is going to result in a net loss for the day" or "making someone re-count a register over 10 cents is going to cost you a lot more than 10 cents".
The main issue is that every business needs someone to do the math on all of this stuff, but they themselves are too lazy and they are generally too cheap to pay someone to do that.