As far as the barista and how many drinks they have made. This is a very difficult task. Technically speaking they can have the espresso machine trigger an action when a cup is made. Even then it's damn near impossible to accurately track that trigger to the correct person in frame.
Force employees to wear RFID bands, solved. For a company I worked for the employees would have to stand on a mat to do a specific type of work, we did apply RFID tags to the soles and glued a bit rubber above, this did track who was standing there with the help of a receiver in the mat. With that method and combined with measuring when sandblasters were active and when people would hit the buttons for process steps this enabled an absurd amount of surveillance and quantification data for cheap. Luckily we were only allowed to use the data for research and had to anonymize it and made the workers council be aware of how it could be used to track employee work, who promptly did forbid it.
The owner of one company I worked for would come out to site every so often and stand over each worker with a stop watch. They'd time how long it took the fastest person doing the easiest version of the task to the task and then insist that everyone do that task X times a day.
The site managers told us to ignore the fuck and had to sit him down to explain why that wouldn't work. Lo and behold, he'd be out the next month or so doing it again.
Then he'd decide how many workers were needed for other jobs based on his wildly inaccurate timings and wonder why deadlines were missed. What's the point in paying someone competent to run your jobs if you're going to interfere and fuck everything up?
Then he'd decide how many workers were needed for other jobs based on his wildly inaccurate timings and wonder why deadlines were missed. What's the point in paying someone competent to run your jobs if you're going to interfere and fuck everything up?
To feel in control and like you are doing Taylorism 100 years after its refinement.
Force employees to wear RFID bands, solved. For a company I worked for the employees would have to stand on a mat to do a specific type of work, we did apply RFID tags to the soles and glued a bit rubber above, this did track who was standing there with the help of a receiver in the mat. With that method and combined with measuring when sandblasters were active and when people would hit the buttons for process steps this enabled an absurd amount of surveillance and quantification data for cheap. Luckily we were only allowed to use the data for research and had to anonymize it and made the workers council be aware of how it could be used to track employee work, who promptly did forbid it.
The owner of one company I worked for would come out to site every so often and stand over each worker with a stop watch. They'd time how long it took the fastest person doing the easiest version of the task to the task and then insist that everyone do that task X times a day.
The site managers told us to ignore the fuck and had to sit him down to explain why that wouldn't work. Lo and behold, he'd be out the next month or so doing it again.
Then he'd decide how many workers were needed for other jobs based on his wildly inaccurate timings and wonder why deadlines were missed. What's the point in paying someone competent to run your jobs if you're going to interfere and fuck everything up?
To feel in control and like you are doing Taylorism 100 years after its refinement.