• ssjmarx [he/him]
      ·
      3 years ago

      They all do, even the people specifically hired for loss prevention are more about deterring suspected shoplifters than actually stopping them. Once you're out with the item, as far as the store is concerned you're now the police's problem, because insurance will cover most of their losses.

      • CthulhusIntern [he/him]
        ·
        3 years ago

        Every retail job I had, I was told "if they demand you open the register, do it."

    • axont [she/her, comrade/them]
      ·
      3 years ago

      At my retail job it was largely to prevent lawsuits from occurring. Apparently one branch had a problem with a guy getting too enthusiastic about loss prevention and would tackle anyone he suspected of shoplifting, then seriously injured a child in the process. Might just be a story management told us to calm us down, but the reasoning is sound. It's better to lose money on a stolen toothbrush than to have your cashier break someone's arm.