It seems to be the same in every company. Layer upon layer of managers and supervisors that don't actually DO anything.
Companies would be so much more efficiently run without them, so what causes this?
EDIT: I think I might have something of an answer here thanks for @ABigguhPizzahPieh 's comment/video they posted. So, the notion of "robots are going to take our jobs" has actually already happened, and it's been happening for decades. There's just not enough work to go around for everyone. But reducing the work week from 40 hours is obviously unconscionable in capitalism, because working people aren't allowed to have nice things or better lives, so instead there has grown a massive layer of managerial and clerical type "workers" who are paid to do nothing for 40 hours a week and are miserable for it.
The illusion that most of the country needs to work for everyone to eat is something that helps perpetuate the existence of Late Capitalism.
If you know how to read a little bit, I highly recommend reading The Utopia of Rules by David Graeber. I think it's written in a really accessible way, and it's basically him trying to figure out why big beuracracy exists. Fantastic book.