It seems to be the same in every company. Layer upon layer of managers and supervisors that don't actually DO anything.
Companies would be so much more efficiently run without them, so what causes this?
EDIT: I think I might have something of an answer here thanks for @ABigguhPizzahPieh 's comment/video they posted. So, the notion of "robots are going to take our jobs" has actually already happened, and it's been happening for decades. There's just not enough work to go around for everyone. But reducing the work week from 40 hours is obviously unconscionable in capitalism, because working people aren't allowed to have nice things or better lives, so instead there has grown a massive layer of managerial and clerical type "workers" who are paid to do nothing for 40 hours a week and are miserable for it.
For the people at the top, it's like diversifying your portfolio, but instead of stocks, its accountability and responsibility. THey have to go through an army of middle managers before getting to you. With enough middle management, the only "work" a 1%er has to do is sit in a zoom meeting while getting blown and yes/no a bunch of proposals.