My thought process is first frustrated, because I'm not getting the item when I thought I was. But then I can't stay mad, I remember I'm costing some company extra money with the free replacement.
My thought process is first frustrated, because I'm not getting the item when I thought I was. But then I can't stay mad, I remember I'm costing some company extra money with the free replacement.
I click the "didn't arrive" button and get my treats and someone else also gets my treats at the cost of the company