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  • Raya [she/her]
    ·
    edit-2
    4 years ago

    It was a specific sub-menu of their tax line unrelated to relief checks that will punt you to an operator if you tell the system to repeat its instructions two times - at which point you just tell them you need to talk to someone about your tax returns, which gets you connected to a real person in the correct place to ask about the status of your stimulus check. I don't have the list of prompts on hand now but I'll message you when I find it (might take a couple days though). Trial and error with the 'repeat instructions' command in various menus could work in the meantime though if you don't want to wait.