PSA+: Uber drivers get fired once they drop below a 4.5-4.7 Don't remember exactly. Do the same for them (and Lyft!) please
Car smells bad or they were bad at navigating? Fuck it, 5 stars. They were racist, creeping on women they drove past, or bragged about being deployed in Afghanistan and Iraq? I give them a 1 star and report them to Uber/Lyft for a made up reason
bragged about being deployed in Afghanistan and Iraq? I give them a 1 star and report them to Uber/Lyft for a made up reason
Heroes really do exist
I had an uber driver almost get into a head-on collision. Still gave five stars.
Agree with this, but I'll also give a low rating if the person drives very dangerously. I've been on a couple Lyft rides where I've legitimately feared for my life at some points.
I think that’s pretty reasonable honestly. Cars are dangerous enough as it is.
Yeah I hate the concept of Lyft/Uber but in my experience cabs provide similar or worse service for like 4x the price, so I just tip heavily and in cash whenever I use a rideshare in an attempt to cancel out some of the evil. I'd much rather have somebody driving 5 under the limit and I get to my destination a few minutes later than I'd hoped than somebody weaving in and out of traffic, blowing stop signs, and nearly running down pedestrians in crosswalks.
Also, hear them out when they start talking about unhinged conspiracy theories. It costs you nothing, makes your driver happy and gives you a funny story to share with your friends.
My last Uber driver told me we'd reaches the apex of human technology three times already but we lost it all due to human arrogance. My friend who was riding with me thanked me for handling the small talk and of course I took the praise, but I actually loved every second of that conversation. At least the topic is more interesting than the weather or what someone does for work.
I did this and it went to a Jews controlling the world conspiracy theory and then praising Elon's Twitter moves of uncensoring white supremacists lol
Sometimes you get lucky and get one of the alien guys, but there's always the chance it will loop right back to Jews in space.
My favorite Uber ride was when I was drunk as shit sitting up front with the driver and him going on a full on endorsement for drinking his own piss. I had just enough composure to not laugh at it all and keep asking follow up questions
Always rate the highest possible for all service workers unless they are an active danger or maybe exceptionally awful (as in harassing people) is my philosophy there.
Food late? Server slow? Fuck you, five star them. Openly racist? Tampered with safety? Fair enough, report them then.
Extremely high probability you are talking to a bot but the phrase "I will just charge it back on my credit card then" seems to get you a person and a refund in short order
It's usually $25-50 charged to the merchant just for filing the dispute regardless of outcome
Yeah fair enough, but there is always the option that you actually just do a charge back and 1) unless you are some kind of super baller on delivery food a lot of banks will just give you a courtesy refund anyway and 2) given the fact that basically nobody actually works at these "tech companies" anymore you'd probably win a charge back anyway
Just do not support / participate / perpetuate gig app economy. It is hyper exploitative, anti union, and designed to undercut local wages.
Honestly, the easiest option is to just not use delivery apps.
Staff delivery people are super rare now because everyone realized it was cheaper to move to the app even with the ridiculous cut Uber et al take. Unless I'm trapped at work and can't leave I always order takeout and go get it, which is more effort but keeps my conscience clean.
In Canada and USA staff delivery people always were super rare because even at minimum wage the restaurants couldn't justify hiring that role minus pizza places since their profit margins are insane and the kitchen could easily handle the extra volume
This goes for all businesses, not just gig work.
CVS does a really fun system where they weight any rating below your store’s “average” much heavier than normal ratings. But at many stores, literally a single 4 star among the 5 stars is counted as “below average” so if you rate someone 5/5 5/5 5/5 4/5 5/5, they get in serious trouble for getting a bad rating, and it takes like 10 perfect ratings to bring it back up.
Whoever designed this system should be in prison. Any rating above 50% should be considered positive. That’s how ratings work. In no world is 4/5 stars ever a bad rating.
Yeah this is something I learned really quickly doing consulting. A survey would go out and basically we needed all 5's because if the average score dropped below a 4.75 we'd not get our bonus and/or a promotion. So when your only on a handful of projects in a year and a fraction of those projects return the survey well a 4 can torpedo everything.
I'm glad I'm out of that now, but whenever I see any kind of survey like that I give the highest rating possible by default unless there's something really off (and even then usually still 5's because the issues aren't the individuals fault)
PSA: if you can aford to use Doordash you are advocating for a pay cut.
Not sure about that one chief. I'm on social security and use Doordash or Grubhub at least once a week.
This is a new part of culture we had not been trained in the subtle ways of.
I used to think you had to put in one 4 star so it looked more thoughtful than judt all fives
I also thought that, I thought if you gave straight 5s it would automatically discard/weigh less responses with all 5s.
Because if I was designing one of those systems, that’s what I’d do. Straight 5s aren’t real reviews, and should probably be ignored.
Also, if you get your food, then give a good tip. At least 15%. If you can’t afford that, then you can’t afford to order food. Go to the store and get take out.
$3 is pretty much the absolute bare minimum you can do for someone who is basically turning their car - statistically the second largest asset/expense in a person's life (behind housing), into a barely tolerable paycheck.
$5 is like, solid, nobody can complain about that, anyone who does is probably kind of an asshole. $5 to me is like the standard now. It used to be $3.
Percentages... well, I'm not convinced percentage based tipping has ever been a really amazing system, but the math sometimes gets a little wonky with delivery. If you aren't hitting the numbers I mentioned, 15% can be kind of a dick move.
When I worked delivery, $3 or 10%, whichever was more, was my line. Now it’s up to $5 tho bc everything’s so expensive.
How large the order is doesn’t really change much until it’s huge. One thing of breadsticks is functionally the same to deliver as 3 large pizzas. But when you’re at 8 pizzas, now we’re talking multiple trips to the car and shit.
Am I right to assume it has no effect if you simply don't rate? I don't always remember.
The treshold is kinda crazy considering most people don't rate most of the time. I imagine raters disproportionately represent assholes and deliveries hit with unforseeable events
It keeps the job precarious as shit, and labor turning over constantly. Great things if you don't want to pay shit to people or you want only desperate people who will do the job despite knowing clearly they're getting overexploited.
always give max ratings for every worker interaction unless they like do something actually criminal to you.
also surveys, sometimes you can seperate corporate shit from the actual workers but often those surveys punish for overall rating. and if any place has a "recognize an employee" for something totally do that to even if you make up some bullshit. might not do much for $ but it will take pressure off them, maybe they get a gift card or pizza or something nice you never know.
Every time I can rate a worker, I give them the max. A waiter could literally stab me and I'll assume that they were just having a bad day and tip/rate them the same amount I always do.
I hate it. I always rate 5 stars in delivery apps, then it guilt trips me for only tipping 18% or whatever number I rounded up to.
Let us please keep the doordash struggle session way the fuck away from this website in these new and challenging times
